1.1 Define the problem
1.2 Indentify the information requirements of the problem.
2.1 Determine the range of possible sources.
2.2 Evaluate the different possible sources to determine priorities.
3.1 Locate sources
3.2 Find information within sources.
4.1 Engage (e.g., read, hear, view, touch) the information in a source.
4.2 Extract information from a source.
5.1 Organize information from multiple sources.
5.2 Present Information.
6.1 Judge the product (effectiveness).
6.2 Judge the information problem-solving (effciency).